Text of Privacy Policy


Personal Information Protection Policy

RECRUIT Holdings Co., Ltd. (“RECRUIT”) provides, through a variety of media, including information magazines, the Internet, mobile devices, events, and service counters, various chances for companies and individuals, in different aspects of their lives, as expressed in its brand message "Meet your opportunity."

In operating its business, RECRUIT handles the personal information of a large number of customers and employees. Therefore, RECRUIT has established this Policy and a personal information management system based on its Code of Ethics, through which RECRUIT, as a company, is committed to realizing the responsible handling of personal information.

Policy 1: RECRUIT will, to the extent possible, specify the purposes of use of the personal information, and will properly handle the personal information within the scope necessary to achieve such purposes. RECRUIT will take measures to ensure the prevention of any use of the personal information other than for the intended purposes of use.
Policy 2: RECRUIT will obtain personal information only through legitimate and appropriate means.
Policy 3: RECRUIT will not provide any third party with the personal information of any individual without the consent of such individual.
Policy 4: In managing personal information, RECRUIT will make efforts to take all necessary and appropriate measures to ensure the prevention and correction of any leakage, loss or damage of the personal information, as well as the otherwise secure management of the personal information.
Policy 5: In handling personal information, RECRUIT will make efforts to ensure that the individual who has provided the information may properly be involved in the handling process, and make efforts to keep the personal information accurate and updated to the extent possible.
Policy 6: RECRUIT will comply with laws and regulations pertaining to the protection of personal information, and establish, continuously review and comply with its internal rules pertaining to the protection of personal information.
Policy 7: RECRUIT will have a section for responding to complaints and consultations concerning the protection of personal information and make efforts to properly respond to such complaints and consultations.

RECRUIT Holdings Co., Ltd.
Masumi Minegishi, President and Representative Board Director
(Supplementary Provisions)
Established and implemented on April 17, 2002
Revised on April 2, 2003
Revised on April 1, 2004
Revised on December 15, 2005
Revised on June 6, 2007
Revised on March 5, 2008

Privacy Policy

RECRUIT Holdings Co., Ltd. ("RECRUIT") shall respect the privacy of each person ("User") who uses tickit ("the Services") and shall handle the personal information (as defined below) of all Users with the utmost care in the management thereof.

Personal information

Personal information means information concerning a User as an individual, which can identify the User based on the name, address, telephone number, e-mail address, educational institution, or other descriptions, etc. constituting such information. In addition, any information which cannot identify the User solely by itself but can easily be cross-referenced with other information and, as a result thereof, can identify the User, is also included in the scope of personal information.

Purpose of use of personal information

RECRUIT shall use personal information only for the following purposes, and shall not use any personal information beyond these purposes of use:
A. Personal authentication of members of the Services and provision of the various services to such members;
B. Distribution of notices and announcements relating to the use of the Services;
C. Temporary backup storage in relation to the operation of the Services;
D. Distribution of mail magazines, announcements and other information, to Users who have separately agreed to receive the same;
E. Response to comments and inquiries received concerning the Services.

Addressee information received from Users

Under the Services, RECRUIT may receive, from a User, addressee information (e-mail address) other than the information of such User, in order to send messages on behalf of the User.
Under the Services, addressee information will be used solely for sending messages based on the relevant User’s request and will be properly managed as personal information.
Addressee information shall be registered, changed or deleted at the discretion of the relevant User, and, as a general rule, will not be changed or deleted at the Services’ side. Anyone who wishes to change or delete addressee information is requested to contact the User who has sent the message to the addressee.
If an addressee does not know the sender, please refer to the following contact in charge of personal information management.

Voluntary nature of provision of personal information

Users who fail to enter information in each of the items required for the performance of the respective services constituting the Services may not be able to receive such respective services.

Provision of personal information to third parties

RECRUIT, as a general rule, does not provide any third party with any User’s personal information without the consent of such User. RECRUIT provides third parties with personal information only if it has obtained the User's consent thereto, specifying the party to whom the information is to be disclosed and the content of information to be disclosed. However, RECRUIT may provide personal information without the User's consent within the scope not conflicting with related laws and regulations, where any of the following applies:
A. RECRUIT considers that the User will cause disadvantage to a third party;
B. Providing such personal information is specifically necessary for the improvement of public health or the sound growth of children, and obtaining approval therefor from the User is difficult;
C. It is necessary to cooperate with a governmental organization or a local government, or a person designated by the same in the performance of administrative work prescribed by laws or regulations, and obtaining the consent of the User thereto will likely hinder the performance of such administrative work;
D. The disclosure of the personal information is required by a court, public prosecutor's office, police, bar association, consumer affairs bureau, or any other organization having similar authority;
E. User has expressly requested that his/her personal information be disclosed or provided to third parties;
F. It is permitted by law or regulations to disclose or provide the personal information;
G. The handling of the personal information is entrusted in part or in whole, within the scope necessary for the achievement of the purposes of use; or
H. The personal information is provided in connection with a business succession due to merger or otherwise, to the extent that the personal information is handled within the scope of the purposes of use applicable prior to such succession.

Outsourcing of personal information processing

RECRUIT may outsource personal information handling work in part or in whole. RECRUIT shall be responsible for the handling of personal information by the party to which such work is outsourced.

Use of statistically-processed data

RECRUIT may, based on personal information provided to it, create statistical data which shall be processed in a manner that cannot identify any individual. RECRUIT may, without restriction, use such statistical data that cannot indentify individuals.

Accuracy of personal information

RECRUIT shall make efforts to accurately process the personal information provided to it. However, Users shall be responsible for ensuring that the personal information they provide is accurate and up-to-date.

Restrictions on acquisition of sensitive personal information

RECRUIT, as a general rule, shall not obtain any User’s personal information which contains any of the following information, unless the personal information has been provided by the User himself/herself:
A. Information relating to personal philosophy, belief or religion;
B. Information relating to race, ethnic background, family background, domicile (except for information on the prefecture where the User is located), physical or mental disability or criminal record or other matters that may cause social discrimination;
C. Information relating to the right to organize, or any acts of collective bargaining or other collective actions as a worker;
D. Information relating to participation in acts of mass demonstration, exercise of petition rights or other political rights; or
E. Information relating to health and medical conditions or sex life.

Management of personal information

RECRUIT is committed to taking appropriate security measures to prevent the loss, misuse or alteration of any personal information under its management. Personal information shall be kept in a safe environment where general users are unable to access.


In the event of a membership registration for web services, or the use of such services by a member, or RECRUIT’s response to a User’s request for the disclosure, correction, deletion, or discontinuance of use of such User’s personal information, RECRUIT shall verify the relevant individual’s identity based on information that can identify such individual (i.e., name, address, telephone number, date of birth, e-mail address, member ID number, password, etc.). However, RECRUIT shall not be responsible in the event of any third party obtaining and using information that can identify the relevant individual.

Acquisition or use of attribute information which does not identify the relevant individual, and of action history records

RECRUIT uses Cookies for User privacy protection, increased convenience, distribution of advertisements, and acquisition of statistical data. In addition, RECRUIT may obtain, using Cookies, JavaScript and other technology, attribute information such as age, gender, occupation and residential area, provided at the time of membership registration, etc., which cannot identify the individual (limited to those attributes which cannot identify the individual by a combination thereof), as well as Users’ action records within the site (such as URLs and contents accessed and the order in which such URLs and contents were viewed). However, no personal information shall be included in Cookies or action history records.

Acquisition and use of action history records

RECRUIT may obtain each User’s action history records within the site (e.g., URLs and contents accessed and the order in which such URLs and contents are viewed) to improve user-friendliness, distribute advertisements, or obtain statistical data.

Person responsible for management of the personal information

RECRUIT Holdings Co., Ltd.
tickit by CREYLE
Keiichiro Maeda
For any inquiries concerning personal information,please contact:

Modifications to Privacy Policy

Unless otherwise prescribed in laws and regulations, etc., RECRUIT shall be entitled to modify this Privacy Policy from time to time.

* RECRUIT Holdings Co., Ltd. is accredited as a “privacy-mark” licensed operator.